Answers to frequently asked questions

1. In the rooms and apartments are towels for each person.

2. Each room has a double bed - french bed

3. Each room has a toilet, shower and sink.

4. In the dining room in restaurant, there is the microwave , there is also an electric kettle. Everybody can use it nonstop

5. The refrigerator is in apartments, rooms have a refrigerator in every corridor available.

6. Check in time is possible after 14 oclock, ideal untill 18 oclock,  after 18 oclock agreement by telephone.

7. Each toilet is equiped with kid corrections.

8. If you have booked more rooms,  we try to place you next to each other. But it is sometimes not possible, becouse your termin is not matched with another customers and we have each room with another m2. We do the best  to give you the biigest and the best rooms. When you buy the room via e-shops, there is the room guaranted according to photo of the room.

9.Cancelation rules

21 days before arrival we return advance payment. In case non refundable in 0 % returning.

0 - 21 days before arrival we do not return any advance payment in each case

10. Wifi is for free in all places.

11. When you forgot something in our facility, the item is held for 1 year (free of charge), or can be sent directly to your address for 10 € (in EU).

12.We do not offer luggage storage before check-in and after check-out.

13.Early check - in and late check-out is for payment in pricelist

 

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